MASH Team Manager – Single Point of Access (SPA)

Job Role: MASH Team Manager 
Location: Kingston and Richmond (offices in Twickenham and Kingston)
Salary: £55,620.00
Contract Type: Permanent, Full Time
Employer: Achieving for Children – Kingston & Richmond

Are you a confident, committed, and qualified social work manager with a passion for early intervention and safeguarding children? Do you thrive in a fast-paced environment where effective decision-making and strong partnerships are key? If so, we would love to hear from you.

About the Role
We are seeking a Team Manager to lead our Multi-Agency Safeguarding Hub (MASH) within the Single Point of Access (SPA) Team. This is a vital role at the heart of our integrated front door, where early help and statutory safeguarding decisions are made swiftly and collaboratively.

As the SPA/MASH Team Manager, you will report to the Deputy Head of Service and lead a diverse and dedicated team, including Social Workers, Contact Information Officers, and Business Support Officers. You will play a crucial role in ensuring consistent high-quality oversight, robust management, and timely safeguarding responses.

Key Responsibilities

  • Provide clear leadership, supervision, and management oversight across the SPA team.

  • Drive performance and ensure timely, appropriate decision-making at the front door.

  • Oversee and support the daily running of the team, ensuring a well-coordinated and responsive service.

  • Build and maintain strong relationships with partners (e.g. health, education, police) to enhance multi-agency working and shared understanding of SPA processes.

  • Monitor and respond to performance indicators to continuously improve service delivery.

About You
We are looking for someone who:

  • Is a qualified social worker (Social Work England registered) with a recognised management qualification or significant management experience.

  • Has a strong background in children’s safeguarding, ideally with prior experience in a MASH or similar integrated front door environment.

  • Demonstrates excellent leadership, communication, and decision-making skills.

  • Has experience supervising and developing multi-disciplinary teams.

  • Is confident working in a dynamic, high-volume environment with competing priorities.

  • Can work across our offices in Twickenham and Kingston at least three days per week.

Why Achieving for Children?
Achieving for Children is a community interest company, delivering children’s services on behalf of the Royal Borough of Kingston upon Thames and the London Borough of Richmond upon Thames. We are proud of our innovative, child-centred approach and our commitment to supporting our workforce with excellent training, development, and flexible working opportunities.

Join us and be part of a passionate, supportive team making a real difference in the lives of children and families.

Apply Now
If you are ready to take the next step in your career and help shape the future of our MASH front door services, we encourage you to apply today.

For further information or to arrange an informal discussion, please contact Fred Thomas on 01635 226350 or fthomas@sheldon-phillips.com