Service Manager - Referral and Assessment

Service Manager – Referral and Assessment – Kent

Role: Service Manager
Location:  Kent
Team: Referral and Assessment
Pay:  up to £54 per hour
Contract: Full-Time Locum
In the office: Hybrid

Are you a passionate and experienced social work professional looking for an impactful leadership role? Our client, a leading Local Authority in Kent, is seeking a dedicated and dynamic Qualified Social Work Service Manager to oversee their Referral and Assessment Service within children's services. This is a rewarding opportunity to make a significant difference in the lives of children and families, while leading a team of committed professionals.

Key Responsibilities:

  • Leadership & Management: Lead and manage the Referral and Assessment Service, ensuring high standards of practice and performance. Provide strategic direction and operational oversight.
  • Team Development: Mentor, support, and develop a team of social workers and support staff, fostering a positive and collaborative working environment.
  • Service Delivery: Oversee the assessment and referral processes, ensuring timely and effective responses to children's needs. Implement best practices and innovative approaches to service delivery.
  • Stakeholder Engagement: Work closely with families, communities, and partner agencies to build strong relationships and ensure comprehensive support for children and young people.
  • Quality Assurance: Monitor and evaluate service performance, implementing improvements and ensuring compliance with statutory requirements and local policies.


  • Qualified Social Worker: Degree in Social Work and current registration with Social Work England.
  • Experience: Proven track record in a management role within children's services, specifically in referral and assessment.
  • Leadership Skills: Strong leadership and team management skills, with the ability to inspire and motivate others.
  • Communication: Excellent communication and interpersonal skills, with the ability to engage effectively with children, families, and professionals.
  • Knowledge: In-depth understanding of relevant legislation, policies, and procedures in children's social care.

Why Join Us?

  • Competitive Pay: Earn up to £54 per hour, reflecting your expertise and commitment.
  • Professional Growth: Opportunity to lead a crucial service within a supportive and forward-thinking Local Authority.
  • Impact: Make a real difference in the lives of children and families in Kent.
  • Supportive Environment: Work within a collaborative team that values innovation, quality, and positive outcomes.

Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially.

Our success comes from making your job search our top priority.

Interested in learning more about the Service Manager role in Kent? Contact Rhys Rafferty at 01635 226350.

Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).